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Senior Technical Consultant, Security

AHEAD

IndiaRemote2d agovia Himalayas
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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

AHEAD is seeking a senior, customer-facing Technical Consultant to lead delivery of Idira Privilege Cloud (formerly CyberArk Privilege Cloud) implementations. You will own technical workstreams from discovery and design through configuration, integration, testing, and handoff. You will advise customer security, identity, and infrastructure teams, resolve complex implementation issues, and help raise the technical quality of the broader delivery team.

Idira Privilege Cloud is a SaaS privileged-access solution for safeguarding credentials, automating password rotation, and monitoring privileged sessions.

Responsibilities:

  • Lead technical discovery and translate customer requirements into implementable Privilege Cloud designs, deployment plans, and delivery estimates.
  • Own one or more technical workstreams through implementation, integration, testing, issue resolution, documentation, and operational handoff.
  • Design and configure core PAM capabilities, including safes, accounts, platforms, access controls, password rotation and reconciliation policies, and privileged-session workflows.
  • Lead deployment and troubleshooting of Privilege Cloud connectors and related components, including CPM, PSM, and SSH-based access, in coordination with customer infrastructure teams.
  • Plan and oversee onboarding of privileged accounts across Windows, Linux/Unix, directory services, databases, network devices, and business applications.
  • Lead integrations with customer identity providers and directory services, including authentication, user and group mapping, and access-model troubleshooting.
  • Diagnose complex issues spanning the Idira platform and customer infrastructure; coordinate with vendor or customer teams, communicate impact and options, and drive issues to resolution.
  • Review implementation decisions and deliverables for security, operability, and alignment with customer requirements and established practices.
  • Serve as a trusted technical contact for customer stakeholders; communicate risks, assumptions, dependencies, and recommendations clearly.
  • Coach and support other consultants through design reviews, troubleshooting, knowledge sharing, and practical delivery guidance.
  • Contribute technical input to scoping, solution proposals, project plans, and knowledge assets; collaborate with AHEAD architects, project managers, and del
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