Built's Mission: Connect and simplify doing business in real estate.
Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com.
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About the Role
Solutions Engineers (SEs) at Built are responsible for representing and delivering the most complex technical, financial, and workflow-driven aspects of Built’s platform. The Solutions Engineer, OGC specializes in supporting owners and developers by translating sophisticated real estate development and construction finance workflows into scalable, software-driven solutions.
This role blends deep technical aptitude, industry expertise, and consultative sales skills. As a trusted advisor, you will partner closely with Sales, Product & Engineering (P&E), and Client Success to ensure successful evaluations, implementations, and long-term customer success.
What You’ll Do
Pre-Sales & Solution Design
- Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation
- Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built’s platform
- Conduct detailed discovery to assess:
- Current systems and tools (ERP, construction management, payments platforms)
- Stakeholder pain points, gaps, and success criteria
- Integration, reporting, and data requirements
- Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders
- Clearly articulate how Built’s solutions:
- Improve operational efficiency and transparency
- Reduce financial risk and administrative burden
- Drive better outcomes for debt and equity stakeholders
- Build and present ROI-based financial models that quantify value and business impact
Industry Expertise & Client Engagement
- Establish credibility as a real estate development and construction finance expert with a strong understanding of:
- Development and construction-phase financial controls
- Owner and developer reporting requirements
- Risk management and compliance considerations
- Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders
Post-Sales & Cross-Functional Collaboration
- Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges
- Partner with Product & Engineering to:
- Assess configuration and integration requirements
- Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs
- Influence enhancements to reporting, monitoring, and controls specific to OGC use cases
- Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on:
- Go-to-market messaging
- Product positioning
- Demo strategy and execution