Core Responsibilities
Recruitment & Talent Execution- Coordinate and execute recruitment processes, including candidate screenings, interviews and assessment processes to ensure a high-quality candidate experience.
- Support the implementation of the updated recruitment framework, strengthen the hiring pipeline and build a reliable pool of candidates for critical roles.
- Manage the Applicant Tracking System (Pinpoint) and coordinate interview schedules and candidate communications to ensure a seamless hiring lifecycle.
- Embed Diversity, Equity, Inclusion, and Accessibility (DEIA) principles into all hiring workflows and candidate evaluations.
- Manage the P&C shared inbox, acting as a reliable operational point of contact for staff questions and process guidance.
- Apply established policies in low-complexity scenarios and daily tasks.
- Create simple "how-to" guides, checklists, and clear, user-friendly procedures.
- Provide guidance on staff questions and process-related concerns, identifying and escalating highly sensitive cases to the relevant People & Culture director.
- Coordinate and support the execution of performance review cycles, including managing review tools and documentation to ensure consistent and timely completion.
- Coordinate and execute the administrative and systems workflows for staff onboarding and offboarding, ensuring a smooth and consistent experience throughout the staff lifecycle.
- Manage and optimize core People & Culture systems and tools - including ATS (Pinpoint), Knowledge Management System (Notion), and Project Management Tool (Asana) - to drive efficiency and streamline workflows.
- Gather, collate, and analyze data from various P&C systems to identify trends and provide accurate reporting for recruitment metrics and performance calibrations.
Skills and Competencies
Required Experience- Full-cycle recruitment, including directly conducting candidate screenings and interviews.
- Frontline employee support, managing shared inboxes, and applying internal HR policies.
- Administering performance review cycles and coordinating staff lifecycle processes (onboarding/offboarding).
- Managing administrative processes and HR systems with high attention to detail.
- Working in remote, international, fast-paced, and highly collaborative environments.
- Experience handling sensitive and confidential information, such as performance data and employee relations, with sound judgment.
- Strong interpersonal and candidate assessment skills, coupled with high emotional intelligence.
- Clear, empathetic, and professional communication skills, with the ability to translate complex policies i