- Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.
- Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.
- Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.
**Please note we are looking for proficiency in both English and French language skills**
🚢 Your Voyage Ahead:
Account Management & Customer Relationships- Participate in regular check-ins and business reviews to maintain strong relationships
- Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM
- Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement
- Qualify decision-making processes, criteria, and compelling events to drive deals forward
- Assess pain points and business impact to position the right solutions
- Drive upsell and cross-sell opportunities to expand revenue within key accounts
- Support renewals and contract negotiations to maximize customer lifetime value
- Work closely with your sales counterparts to demonstrate product value
- Develop and present ROI and business case proposals and solution strategy for