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Head of Technical Operations and Clinical Engineering

Cardiosense

United StatesRemote130000-170000 USD annualSep 13, 2026via Himalayas
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Cardiosense is a rapidly growing, venture-backed medical AI company that is redefining how we detect, monitor, and manage heart disease. We're developing novel wearable sensors and advanced machine learning algorithms that translate raw physiological signals into clinically actionable, digital biomarkers used to detect early signs of cardiac worsening, guide personalized therapy, and improve patient outcomes.Our team brings together experts in data science, biosignal analysis, and medicine united by a common mission to identify and combat preventable cardiac disease. Cardiosense's solutions are built on over a decade of clinical research and we continue to collaborate with the world's leading academic institutions to introduce the next generation of cardiac monitoring and disease management.

About the role:

    The Head Technical Operations and Clinical Engineering role is essential in developing innovative solutions that provide clinically relevant insights from non-invasive sensors for Cardiosense. Your work will directly impact the advancement of healthcare technologies and improve patient outcomes, making a significant difference in the medical field.

Responsibilities:

    Deployment and Customer Integration

  • Own end-to-end deployment of Cardiosense deployment for new customers, from technical scoping through go-live and steady-state support

  • Serve as the primary point of contact to hospital IT, biomed/clinical engineering, and information security teams.

  • Define and maintain the on-boarding procedures including device procurement and provisioning, fleet management, workflow mapping, and staff training.

  • Manage integration workstreams with hospital systems and third-party cardiac data platforms, coordinating with engineering on interfacing requirements and data flow.

  • Build the field support model, including tiering, SLAs, and the feedback to R&D.

    • Commercial & Performance Monitoring

  • Support Commercial to define a successful deployment including activation milestones, sustained utilization thresholds, and per-site economics.

  • Own instrumentation and reporting of device and platform usage, building the metrics infrastructure and recurring reporting cadence used by Commercial for account decisions.

  • Own account monitoring across deployed sites including utilization, workflow breakdowns, or technical friction to allow for early intervention

  • Translate deployment and utilization data into commercial strategy inputs and use that analysis to contribute to commercial planning.

  • Own technical and operation content to customer-facing materials that helps solution expansion and increases site utilization

    • Hardware supply and manufacturing operations

  • Manage the contract manufacturing and external design partners: statement of works, build plan, cost, yield, and quality

  • Drive the accessory and device improvements roadmap through partners from requirements through design transfer and verification

  • Own build planning and inventory across the demo program, clinical studies, and commercial deployment.

    • Clinical Engineering

  • Support execution of clinical validation studies demonstrating performance and clinical utility of Cardiosense soluti

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