Our client is an established architecture and design firm specialising in large-scale workplace projects across France and wider Europe. As the business enters its next phase of growth, they are seeking a Head of Design Operations to take operational ownership of the design function which includes leading a team of designers and technical staff, managing budgets and workload, and ensuring every concept and technical output meets the standard their international clients expect.
Key Responsibilities
- Provide hands-on operational leadership to design professionals and external freelance resources, across concept development and technical design phases.
- Manage workload allocation, resourcing and scheduling so the team delivers reliably and to deadline.
- Own budget oversight and cost control across the design function.
- Review, challenge and quality-check technical plans and design outputs before they go to clients, ensuring they meet required technical, accessibility and regulatory standards.
- Act as a key client-facing point of contact on design quality and delivery for international clients on large-scale workplace projects.
- Strategically deploy freelance and external resources for technical or lower-value tasks to support the team's ability to scale.
- Coach, mentor and develop a team of creative and technical professionals, building a stable, high-performing team culture.
- Partner closely with the pre-construction and delivery teams to ensure a seamless handover of projects from concept through to completion.
- Report to senior leadership on team performance, project status and resourcing needs.
Requirements
- Significant experience in an operational leadership role within architecture, interior design, workplace fit-out or construction, gained in a design, delivery or technical management capacity.
- Proven track record managing and developing teams of design or technical professionals, including workload planning and resourcing.
- Demonstrated experience overseeing project budgets and cost control.
- Strong technical literacy, with the ability to read, review and challenge technical and design plans, even without personally producing creative concepts.
- Client-facing experience, with the ability to build trust with international clients.
- Professional working proficiency in French.
- Eligibility to work in France, or to obtain the relevant right to work.
Preferred Qualifications
- Background as an architect, interior designer, or in a related technical/design discipline. Candidates from construction or similar technical backgrounds are also encouraged to apply; a design qualification is not essential.
- Working knowledge of Revit.
- Fluency in English is valuable given the team's exposure to international projects across Europe.
- Experience developing creative concepts and pitching to clients (an advantage, not a requirement).
- Experience in workplace design, fit-out, or large-scale commercial interior projects.
Benefits
- Base salary: €75,000 to €90,000 gross per annum, commensurate with experience, with flexibility for an exceptional candidate.
- Variable incentive: To be confirmed and discussed with shortlisted candidates.
- Working pattern: Hybrid, 2 days of remote work per week.
- Travel: Approximately 5% of time, across European project sites.
- Leave: French statutory annual leave entitlement (minimum 25 working days). Any additional leave or benefits to be confirmed with shortlisted candidates.
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