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Customer Solution Engineer - Quote to Cash

Zuora

USARemote99500-193200 USD yearlyOct 5, 2026via Jobicy

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion.

This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

In this role, you will:

  • Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins
  • Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant
  • Build tailored demos and proofs of concept aligned to customer requirements
  • Present to technical and business stakeholders, including senior leadership
  • Support technical health on assigned accounts and surface expansion opportunities
  • Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed
  • Travel within your territory when required


About You

Required

  • 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals
  • Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)
  • Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required
  • Strong communication with engineers, finance, and business buyers

Preferred

  • Usage-based or consumption billing (metering, rating, mediation)
  • Telecom or other high-volume usage models
  • AI or usage-heavy product monetization
  • Structured deal methodology (e.g. MEDDIC)
  • Bachelor's degree or equivalent practical experience.

About the Team

You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership.

This team works closely across Account Executives, Product, Solutions, partners, and customer stakeholders to:

  • Solve complex monetization and billing challenges
  • Deliver tailored technical strategies, demos, and proofs of concept
  • Support customers from pre-sales through post-sale technical health and adoption
  • Surface customer insight that shapes roadmap and solution direction
  • Help customers scale modern consumption and AI-native business models

This is a highly collaborative environment for someone who wants to go beyond standard demos and play a meaningful role in shaping solution architecture, customer outcomes, and long-term growth.

Benefits

Zuora offers a comprehensive total

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