Crum & Forster Company Overview
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description
Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.
Are you a problem solver – with outstanding research capabilities, organization, and communication skills? One of Crum & Forster’s fastest-growing divisions is looking for a Cash Specialist for our Cash Application Team. Must have general accounting and accounts receivables background and the ability to ensure that all collected insurance premium is applied within established timelines. Must also thrive on delivering great customer service to our customers, agents, and internal stakeholders in a fast-paced environment, and the desire to join a Great Place to Work-rated Company with an exceptional culture and generous benefits.
What you will do for C&F:
- Assist Cash Team with researching and processing daily cash receipt details into the appropriate receivable system to the correct customer account and policy transaction.
- Assist Cash Team in reconciling remittances to account receivable balances.
- Assist Cash Team with unapplied cash application.
- Review Unapplied/Unallocated reports on a regular basis to clear unapplied items.
- Correct misapplied cash as needed.
- Process cash transfers.
- Daily/monthly cash balancing.
- Assist Cash Team and Collector(s) with premium/commission discrepancies and overpayments/underpayments.
- Data entry of payment requests into the check processing system.
- Answer customer service phone calls and emails within established guidelines.
- Projects or duties as assigned by Manager
- Communicate any customer service issues to Manager.
- Assists manager with updating and documenting workflow processes and changes.
What you will bring to C&F:
- High school diploma and 3+ years of accounts receivable and general accounting experience.
- Associates degree preferred but not required.
- Knowledge of accounts receivable and general accounting principles.
- Property & Casualty experience preferred.
- Proven ability and aptitude with the Microsoft Office suite of programs (Word, Excel and Outlook).
- Excellent verbal and written communications skills as well as above average math skills.
- Ability to work in a fast paced environment and prioritize workload.
- Demonstrates attention to detail.