Company Overview
POOLCORP is the leading business-to-business distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors Inc., we operate in more than 445 wholesale Sales Centers worldwide with nearly 6,000 employees serving the needs of customers by offering a wide array of products and value-added support.
Our Covington, LA headquarters provides exceptional support (i.e., IT, HR, Finance, Marketing, Legal, Purchasing, Sourcing, etc.) to each of our Sales Centers. Our extraordinary company culture encompasses a high work ethic, an entrepreneurial spirit, and a community presence all within a family-oriented work atmosphere. At POOLCORP, we strive to employ only the very best.
Why POOLCORP?
Because it’s a place where you can make an impact and grow! At POOLCORP you’ll find a wealth of opportunities that support your individual and long-term career goals. Our stable work environment is further enhanced by our generous compensation and benefits package. Publicly traded since 1995, POOLCORP is a global organization with a long history of continuous success - clearly making it an industry leader – in so many ways!
So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!
You want Benefits? You’ve got it! Our generous benefits package includes:
- Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
- 401 (k) with generous company match
- 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
- 100% employer paid Life Insurance and Long-Term Disability Insurance
- Paid Parental Leave
- Fully Funded Tuition Education Programs
- Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
- Employee Stock Purchase Plan
- Employee Discounts and much more!
Job Summary:
The Brand Protection Manager drives the success of the programs that protect the Company's brands, reputation, and policies online — including maintaining Brand Registry on marketplace platforms and removing unauthorized sellers when necessary. This role owns the Authorized Online Reseller (AOR) program end-to-end: identifying and resolving unauthorized listings, managing dealer agreements and inquiries, running the marketplace RFP process, and monitoring MAP/AOR compliance. The Brand Protection Manager also oversees the Feedback Monitoring, Minimum Advertised Price (MAP), Do Not Sell, and Brand Protection Legal coordination programs.
The manager develops impactful, easy-to-understand reports and visuals that clearly communicate program goals, activities, and progress to both leadership and cross-department team members.
Responsibilities:
- Identify, investigate, and catalog unauthorized third-party listings and sellers (ASINs) for company brands (Regal, EZC, Life, Pool Season) across Amazon and other marketplaces, capturing SKU description, ASIN, seller name/address, and fulfillment type (FBA/FBM).
- Own the end-to-end escalation process for unauthorized listings: initial soft-touch dealer outreach with a defined resolution window, followed by formal escalation letters and marketplace case filings when issues remain unresolved.
- Draft and manage outreach communications to Field leadership and the Brand Management team regarding unauthorized online activity and program updates.
- Serve as the primary point of contact for dealer inquiries related to the AOR program.
- Coordinate end-to-end processes for new AOR applicants and annual renewals; make final decisions for online storefronts (e.g., company “dot coms”) and coordinate with senior management on dec