About lemon.markets 🍋
We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers.
lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months.
As part of the dwpbank Group, we share a clear goal: we enable anyone to be an investor by making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market.
Your Mission
As our AI-Enabled Governance Associate, you will help strengthen how lemon.markets runs and improves governance processes across third-party management, partner oversight, and operational controls in a regulated environment.
This role starts with a strong focus on third-party-related governance, including external providers, partners, and intra-group relationships. Over time, the scope can evolve further toward governance excellence, KPI/SLA monitoring, control effectiveness, and AI-supported process improvement.
A core part of this role is to help us use AI and automation in a practical way across recurring governance workflows. This includes identifying repetitive manual work, improving how information is collected and assessed, making documentation and reporting more efficient, and helping turn process-heavy governance tasks into more scalable operating routines.
In this role you will:
Support and improve governance processes related to third parties, partners, and operational oversight in a regulated environment.
Identify repetitive manual work and fragmented workflows, and improve them through better process design, standardisation, AI-supported execution, and selective automation.
Use AI tools in a practical way to support analysis, information structuring, questionnaire handling, documentation drafting, summarisation, reporting support, and follow-up preparation.
Work with internal subject-matter experts to better understand, improve, and scale KPI, SLA, and monitoring approaches across both internal services and third-party services.
Help optimise KPI monitoring, service reporting, and governance transparency so operational performance becomes more measurable, decision-useful, and actionable.
Contribute to making recurring governance work more scalable, consistent, and less manual over time.
Support governance routines such as reviews, reporting, meeting preparation, action tracking, and evidence collection.
Support assessments, reviews, and due diligence processes for new and existing providers or partners.
Support governance documentation, registers, supporting evidence, and process transparency for internal stakeholders, auditors, regulators, and relevant partners.
You’ll be successful in this role if you:
Are excited to learn how governance, controls, third-party processes, and operational oversight work in practic and the can be optimized,
Have strong analytical skills and are comfortable structuring information, spotting gaps, and turning observations int