Job Title:

Account Manager

About Trellix
Trellix is a global cybersecurity leader helping organizations build cyber resilience for the AI era. Combining AI-native security, operational threat intelligence, and automated detection and response, Trellix provides defense-grade protection at machine speed across on-premises, air-gapped, operational technology, hybrid, and cloud environments. Trellix helps customers anticipate threats, scale effective security operations, maintain business continuity, and adapt their security posture for the modern threat landscape. Working with a broad partner ecosystem and global intelligence collaborators, Trellix helps strengthen the collective defense against cybercriminals and state-sponsored attacks. At Trellix, we empower professionals at all career stages to expand their technical expertise, lead strategic initiatives, and make a tangible global impact. Whether you are an industry pioneer or an emerging specialist, Trellix provides the tools and opportunities to enhance and expand your skill set. Join our mission to scale AI-driven cyber defense alongside an AI-accelerated threat landscape, and help build a safer, more resilient future. More at .

Role Overview:

The Account Manager will be responsible for managing all accounts in the mulicountry territory. They are required to lead their cross-functional team (Sales Engineering, Channel, Inside Sales, CSM, and Renewals) to efficiently close deals and meet their quota in their designated territory.

About the Role:

The Account Manager is responsible for driving revenue growth and managing strategic customer relationships across the assigned Central America and the Caribbean (CCA) territory. This role focuses on expanding within existing customers, acquiring new accounts, and positioning Trellix as a trusted cybersecurity partner across the region.

The Account Manager will develop and execute territory and account strategies, manage complex sales cycles, and collaborate closely with channel partners, technical resources, and internal stakeholders to achieve business objectives. This role requires strong ownership of territory performance, executive engagement capabilities, and the ability to operate independently in a dynamic regional environment.

Given the shared nature of technical resources, the Account Manager is expected to demonstrate solid foundational knowledge of cybersecurity concepts and the ability to lead initial technical discussions with customers while coordinating deeper engagement with Sales Engineering when required.

Key Responsibilities:

Achieve and exceed assigned revenue targets across the territory.
Develop and execute territory and account plans to drive growth within existing customers and new prospects.
Build and maintain strong relationships with senior stakeholders, including security leaders, IT executives, and business decision makers.
Manage complex sales cycles from opportunity identification through negotiation and closure.
Lead initial discovery conversations, understanding customer business and technical challenges.
Position Trellix solutions by articulating business value and high-level technical capabilities.
Collaborate with channel partners to develop opportunities, execute go-to-market initiatives, and accelerate deal progression.
Coordinate internal resources, including Sales Engineering and Professional Services, to support customer engagement and opportunity advancement.
Drive expansion opportunities within the installed base through cross-sell and upsell strategies.
Maintain accurate pipeline visibility and forecasting discipline in CRM systems.
Monitor competitive landscape and market trends to effectively position Trellix solutions.

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